This stunning Wooden (parota wood) Napkin Holder will add that wow touch to your table.
Made in Guanajuato, Mexico
W: 7.68 in (19.5cm) aprox.
L: 7.87 in (20cm) aprox.
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Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
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Customs, Duties and Taxes
Otilia & Peregrina is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Otilia & Peregrina is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Note: All shipping charges to return an item should be borne by the customer.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
If you want to change your product for another size or another model, we will be happy to help!
Send us an email to firstname.lastname@example.org. Please include your order number and the reason you are exchanging the product. We will send you an email with the instructions to follow.
To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. We will send your new item as soon as the exchange is processed. Please allow us approximately from 7 to 10 business days from the day we receive your item to process the exchange.
Note: All shipping fees for exchange shall be borne by the customer, as well as any difference in price on the new product. If the price difference is in your favor, you will receive a Store Credit.
Sorry, the items purchased outside the US They are not eligible for returns or exchanges. International orders are final sale.
For more information, contact our customer service: email@example.com
We will contact you as soon as possible to answer any questions. Thank you.
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